Welcome to Marketing Force. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage our services.

• • This policy applies to all Marketing Force websites and services
• • We follow GDPR, UK data protection laws, and applicable privacy regulations
• • By using our services, you consent to the practices described here

We collect information that you provide directly to us and information collected automatically when you use our services.

Personal information you provide:

Automatically collected information:

• • Name, email address, phone number
• • Business name and job title
• • Project details and requirements
• • Payment information (processed securely by third-party providers)
• • Communications and correspondence with our team
• • IP address and browser type
• • Pages visited and time spent on site
• • Referring URLs and device information
• • Cookie and tracking data

We use the information we collect to provide, improve, and personalise our services, and to communicate with you.

• • Deliver the services you have requested
• • Process payments and manage accounts
• • Send project updates and communications
• • Improve our website and services
• • Comply with legal obligations
• • Send marketing communications (only with your consent)
• • Analyse usage patterns to enhance user experience

Marketing Force uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our website.

Types of cookies we use:

You can control cookie preferences through your browser settings or our cookie preference panel.

• • Essential Cookies — Required for the website to function properly
• • Analytics Cookies — Help us understand how visitors use our site
• • Marketing Cookies — Used to deliver relevant advertisements
• • Functional Cookies — Remember your preferences and settings

We use trusted third-party analytics and marketing tools to help us understand website performance and improve our services.

Tools we use may include:

These platforms operate under their own privacy policies and data processing agreements.

• • Google Analytics (website usage analytics)
• • Google Ads (advertising performance)
• • Meta Pixel (advertising optimisation)
• • HubSpot (CRM and marketing automation)
• • Hotjar (user experience analytics)

Marketing Force does not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:

All third parties we work with are contractually required to protect your data.

• • With service providers who assist us in delivering our services
• • With payment processors for billing purposes
• • When required by law or legal process
• • With your explicit consent
• • In connection with a business merger or acquisition

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or destruction.

While we take every precaution, no method of transmission over the internet is 100% secure.

• • SSL/TLS encryption for all data in transit
• • Encrypted data storage
• • Access controls and authentication protocols
• • Regular security reviews and updates
• • Staff data protection training

Depending on your location, you have rights regarding your personal data. UK and EU residents have rights under GDPR including:

To exercise any of these rights, contact us at hello@marketingforce.in.

• • Right to Access — Request a copy of your personal data
• • Right to Rectification — Correct inaccurate or incomplete data
• • Right to Erasure — Request deletion of your personal data
• • Right to Restriction — Limit how we process your data
• • Right to Data Portability — Receive your data in a portable format
• • Right to Object — Object to certain types of processing
• • Right to Withdraw Consent — Withdraw consent at any time

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

• • Client project data: retained for 7 years for legal/accounting purposes
• • Marketing communications: until unsubscribed
• • Website analytics: 26 months (Google Analytics default)
• • Correspondence: 3 years after last contact

Marketing Force is based in Bangalore, India. If you access our services from outside, your data may be transferred internationally.

• • We ensure all transfers comply with applicable data protection requirements
• • We use standard contractual measures where required
• • We only transfer data to regions with adequate protection standards

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

• • If we become aware of data collected from a child under 16, we will delete it promptly
• • Parents or guardians may contact us to request data deletion

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes.

• • Updated policies will be posted on this page
• • The 'Last Updated' date will reflect changes
• • Material changes will be communicated by email to active clients
• • Continued use of our services after updates constitutes acceptance

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:

We aim to respond to all privacy requests within 30 days.

• • Email: hello@marketingforce.in
• • Address: Horamavu, Bangalore
• • Website: marketingforce.in/contact
• • Data Protection queries: dpo@marketingforce.in