Terms of Service

By accessing or using Marketing Force's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

• ✓ These terms apply to all clients, visitors, and users
• ✓ Continued use constitutes ongoing acceptance
• ✓ These terms may be updated from time to time

Marketing Force provides digital growth services including strategy, creative, technology, AI & automation, and performance marketing. The specific scope of services is defined in individual project agreements or proposals.

• ✓ Service scope is outlined in signed proposals or contracts
• ✓ We reserve the right to decline or discontinue services
• ✓ Additional services may require separate agreements

Clients and users are responsible for providing accurate information, timely feedback, and all required materials to enable Marketing Force to deliver services effectively.

• ✓ Provide accurate business and project information
• ✓ Respond to requests within agreed timelines
• ✓ Ensure all supplied materials are legally owned
• ✓ Do not use services for unlawful purposes

Upon full payment, clients receive ownership of final deliverables created specifically for their project. Marketing Force retains ownership of all tools, frameworks, processes, and pre-existing intellectual property.

• ✓ Final deliverables transfer to client upon full payment
• ✓ Marketing Force retains rights to proprietary processes and tools
• ✓ We reserve the right to showcase work in our portfolio unless otherwise agreed
• ✓ Third-party assets remain subject to their respective licenses

Payment terms are defined in individual project agreements. Standard terms require a deposit before work commences, with the remainder due upon completion or as per the agreed payment schedule.

• ✓ Deposits are non-refundable unless stated otherwise
• ✓ Late payments may result in work being paused
• ✓ All prices are exclusive of applicable taxes
• ✓ Payments must be made in the agreed currency

Marketing Force agrees to keep all client information, data, and business details confidential. Clients agree to keep our processes, pricing, and proprietary methods confidential.

• ✓ Both parties agree to non-disclosure of sensitive information
• ✓ NDAs can be arranged for sensitive projects
• ✓ Confidentiality obligations survive termination of the agreement

Project timelines are outlined in proposals and are dependent on timely client cooperation. Delays caused by the client may result in revised timelines and/or additional costs.

• ✓ Timelines begin after deposit receipt and brief approval
• ✓ Client delays do not guarantee original deadline adherence
• ✓ Force majeure events may affect agreed timelines

Revision rounds are defined in project proposals. Revisions beyond the agreed scope will be quoted separately. Revisions do not include new requirements or significant changes to the original brief.

• ✓ Standard revision rounds are specified per project
• ✓ Out-of-scope revisions are billed at standard rates
• ✓ Revisions must be submitted in writing

Marketing Force's total liability shall not exceed the total fees paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.

• ✓ Liability capped at project fees paid
• ✓ No liability for third-party service failures
• ✓ No guarantee of specific business outcomes

Marketing Force may use third-party platforms and tools to deliver services. We are not responsible for the performance, terms, or changes of third-party services.

• ✓ Third-party platforms are subject to their own terms
• ✓ We will notify clients of significant third-party changes where possible
• ✓ Client data on third-party tools is subject to those platforms' policies

Marketing Force collects and processes data in accordance with our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.

• ✓ We collect only necessary data
• ✓ Data is never sold to third parties
• ✓ Full details available in our Privacy Policy

Either party may terminate a project agreement with written notice. Termination does not entitle clients to refunds for completed work. Outstanding balances remain payable upon termination.

• ✓ 14 days written notice required unless otherwise agreed
• ✓ Completed work must be paid for in full
• ✓ Confidentiality obligations survive termination

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

• ✓ Governed by English law
• ✓ Disputes resolved through good faith negotiation first
• ✓ Legal proceedings in England and Wales

Marketing Force reserves the right to update these Terms of Service at any time. Significant changes will be communicated to active clients. Continued use of our services constitutes acceptance of updated terms.

• ✓ Terms may be updated without prior notice
• ✓ Active clients will be notified of material changes
• ✓ Review terms regularly for updates

If you have any questions about these Terms of Service, please contact us through our official support channels or email directly.

• ✓ Email support available 24/7
• ✓ Official response time within 24 hours